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Dtown Insurance Receives Top Customer Retention Award from CSAA Insurance Group

Furlong, PA, May 30, 2024 - CSAA Insurance Group, a AAA roadside auto and home insurance carrier, just released the top customer retention awards. Doylestown's AAA insurance office placed first place with a 93.50% customer retention rate. Owners Steve and Marybeth Vinkler take pride in their relationships with their customers, going above and beyond to help their customers.

One of their recent reviews highlighted their commitment to customer service: "Steve Vinkler offers outstanding and professional service. Not only was he able to reduce our insurance rates by half, [but] he has been super helpful in escalating and expediting communication with a recent claim. He made sure [that] we were taken care of and even offered to drive us to the dealership when we bought a new car! Thanks for the 5-star service, Steve!"

Top Customer Retention Award Places

1st place: 93.5% Steve Vinkler – Doylestown, PA

2nd place: 91.7% Cody Link - Edmond, OK

3rd place: 91.4% David Matasovsky – Forked River, NJ

4th place: 90.5% Melissa Wall – Tulsa, OK

About CSAA Insurance Group

CSAA Insurance Group offers automobile, home and other personal lines of insurance to AAA Members in 23 states and the District of Columbia. Founded in 1914, the company has been rated "A" or better by AM Best for more than 90 years and, with over $6 billion in revenue, is one of the top personal lines property casualty insurance groups in the United States. The company has been repeatedly named one of the 50 most community-minded companies in America by Points of Light. More information is available at http://csaa-insurance.aaa.com and on social media (Facebook,  LinkedIn, Instagram, Tik Tok, Threads and YouTube).

About Dtown Insurance

Dtown Insurance, headquartered in Doylestown, Pennsylvania, provides personalized insurance solutions for the residents of Central Bucks and the surrounding areas. As an independent insurance agency, Dtown Insurance prides itself on its commitment to serving the Pennsylvania and New Jersey communities with unparalleled dedication. Dtown Insurances provides auto, home, life, and business insurance solutions.

Dtown Insurance partners with various insurance carriers such as American Modern, Cabrillo Coastal, CSAA, Encompass, Farmers, Foremost, Haggerty, Hippo, OPENLY, Plymouth Rock, Progressive, Safeco, and Travelers. This diverse network allows us to offer our clients competitive rates and customized insurance packages.

Our personal coverage extends throughout Buckingham, Chalfont, Doylestown, Furlong, Jamison, Langhorne, Newtown, New Britain, Montgomeryville, New Hope, Warrington, Warwick, Upper Makefield, Lower Makefield, and all of Bucks, Montgomery counties.